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| THIS IS A ONE-WAY EMAIL NOTICE ONLY.
| PLEASE USE THE ACCOUNTCENTER TO RESPOND.
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Gilbert,
This is an important notice from (mt) Media Temple regarding your (ve) Server - Level 2 with the primary domain gladerebooted.org.
WHAT IS HAPPENING?
A critical update has been released by Parallels for the virtualization software that powers your (ve) Server - Level 2. This update will improve the stability of your platform as well as provide an added security benefit. As part of the implementation of this update, your (ve) Server - Level 2 server must be rebooted. Please note as we apply this critical update, nothing will be changed inside your actual (ve) Server - Level 2 server.
WHEN WILL THIS HAPPEN?
This update procedure will take place during our normal weekly scheduled maintenance window on Thursday, July 24th 2014, after 9PM PST. The procedure should affect your server for only the few minutes required to complete a reboot. We anticipate less than 30 minutes will be needed to complete the procedure.
WHAT DO I DO NOW?
Please prepare your website(s) for this maintenance, if they require it, so that the impact of the reboot is minimal to your site(s) functionality. Our support team will be available during the entire procedure, should any issue arise. You can contact us by calling 877-578-4000, by opening a chat in your AccountCenter, or by replying to this support request. We are here 24/7 to assist you.
Thank you for continuing to use (mt) Media Temple for your hosting needs.
We've had issues with the server not coming back before, so be aware that there may be some issues with downtime.