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Higher ping wired than I did with wireless
https://gladerebooted.net/viewtopic.php?f=5&t=8027		 Page 1 of 1
Author:  Raltar [ Wed Jan 04, 2012 7:11 pm ]
Post subject:  Higher ping wired than I did with wireless
I'm not really sure why this is happening, but I switched to an ethernet cable today because my wireless connection sucks and would disconnect me from the internet every 20 minutes or so. But now I'm getting much higher ping(100ish) as opposed to the 20ish I was getting when I was wireless. It's really starting to piss me off.
Author:  Kaffis Mark V [ Wed Jan 04, 2012 7:50 pm ]
Post subject: 
I'm assuming you're wired into your wireless router?

This is kind of bizarre. I'd perhaps look to update drivers for your wired NIC and/or motherboard chipset. It's got to be a client-side issue between the two NICs, short of some truly wild and exotic router/access point issue like the manufacturer simply choosing a terrible quality switch to pair with a nice wireless antenna/chip.

Do you notice these crazy latencies when you use the ping command from a command line? If not, it could be that your wired NIC is offloading work to your CPU, which is under load in games and thus less able to process the work in a timely fashion...
Author:  Raltar [ Wed Jan 04, 2012 7:54 pm ]
Post subject: 
I just updated my NIC drivers and I'm still getting the problem. I have the high ping when using ping from the command prompt as well.

I'm not noticing any issues when I'm browsing the web, but when I'm playing SWTOR, for example, I get a 2-3 second delay on all of my abilities, making the game unplayable. This is rather unfortunate.
Author:  Kaffis Mark V [ Wed Jan 04, 2012 7:59 pm ]
Post subject: 
Are we talking onboard NIC, or expansion card? Similarly for your wireless?
Author:  Midgen [ Wed Jan 04, 2012 8:13 pm ]
Post subject: 
Is your wireless interface disabled? Windows does really stupid things if there is more than one interface available.
Author:  Raltar [ Wed Jan 04, 2012 8:24 pm ]
Post subject:  Re:
Kaffis Mark V wrote:
Are we talking onboard NIC, or expansion card? Similarly for your wireless?


It's on board. Wireless was a USB adapter.

Midgen wrote:
Is your wireless interface disabled? Windows does really stupid things if there is more than one interface available.


I did when I switched.
Author:  Midgen [ Wed Jan 04, 2012 8:38 pm ]
Post subject: 
Try a different switch port, and if you have more than one, a different NIC on the PC (but be sure to have only one interface enabled at a time).

Try a different cable if you have one.
Author:  Müs [ Wed Jan 04, 2012 9:40 pm ]
Post subject:  Re:
Raltar wrote:
when I'm playing SWTOR, for example, I get a 2-3 second delay on all of my abilities, making the game unplayable. This is rather unfortunate.


I would think this is an issue with the game. ;)
Author:  Raltar [ Wed Jan 04, 2012 11:40 pm ]
Post subject:  Re: Re:
Müs wrote:
Raltar wrote:
when I'm playing SWTOR, for example, I get a 2-3 second delay on all of my abilities, making the game unplayable. This is rather unfortunate.


I would think this is an issue with the game. ;)


It's not, because it wasn't like that before. But I'm not having any more issues. I restarted my computer a few times and it's working fine for the time being. Might have just been a bad day for my ISP or something.
Author:  shuyung [ Thu Jan 05, 2012 12:01 am ]
Post subject: 
What were you pinging? You can't really draw any conclusions about your local transport medium from tests run to random destinations on the internet. Next time, ping your local gateway and your immediate upstream only.
Author:  Aethien [ Thu Jan 05, 2012 2:38 am ]
Post subject: 
Just out of curiosity, how old is your wireless router? I had a similar experience, and after updating firmware, trying new drivers, new wall location, I eventually just bit the bullet and bought a new router. Problem solved. I think the old one (about five years old) just gave up the ghost and stopped transmitting reliably.
Author:  Darkroland [ Thu Jan 05, 2012 8:22 am ]
Post subject:  Re:
Aethien wrote:
Just out of curiosity, how old is your wireless router? I had a similar experience, and after updating firmware, trying new drivers, new wall location, I eventually just bit the bullet and bought a new router. Problem solved. I think the old one (about five years old) just gave up the ghost and stopped transmitting reliably.


I had this same experience as well. 5 years newer router, faster speed! Hmmm, maybe it's time to upgrade again....
Author:  NephyrS [ Thu Jan 05, 2012 9:55 am ]
Post subject: 
I second checking for firmware updates.

I got a new Linksys router when we moved (not usually my favorite, but I needed one and it was on sale). It was a new model, and so when I installed it there was no firmware update. The wireless management was *horrible*. It wouldn't let more than one wireless device connect at the same time, would drop every 10-15 minutes, etc.

I was about to junk it and get an airport extreme when I decided to check and see if any firmware updates had come out in the meantime- sure enough, one had just come out. Installed it, and the router is now as smooth as could be.
Author:  Stathol [ Thu Jan 05, 2012 3:26 pm ]
Post subject:  Re:
shuyung wrote:
What were you pinging? You can't really draw any conclusions about your local transport medium from tests run to random destinations on the internet. Next time, ping your local gateway and your immediate upstream only.

Seconding this.

In fact, I'm going to expand that list a little. Go into your router's web admin and look up these three addresses which it should give you somewhere:

LAN IP - this should match your computer's default gateway
WAN IP - this should match your external IP
Gateway/default route - this should match the 2nd hop address (the one after your residential router) for any traceroute you run from your computer

Try pinging each of these. The first order of business is to isolate the source of the latency. Right now, it could be any component of the network, including your PC, its NIC, the cabling, and your router. A ping test to the router's LAN IP may at least eliminate your computer, NIC, and cable.
Author:  Midgen [ Thu Jan 05, 2012 4:25 pm ]
Post subject: 
I'm pretty sure the only 'pinging' he was doing was watching the lag display in his game...
Author:  Raltar [ Thu Jan 05, 2012 4:40 pm ]
Post subject: 
I pinged a few random internet sites(google, here, swtor.com in addition to my router, all of which gave me different results) and I used that pingtest.net(was getting 50-90% packet loss according to that site) but yeah, it all came down to what I was experiencing in game because that's the only part I really care about. Like I said earlier though, the problem went away after a while and I haven't experienced it since.
Author:  Kaffis Mark V [ Thu Jan 05, 2012 5:33 pm ]
Post subject: 
While it's perfectly reasonable to say "The game is the part I care about," what Stathol and shuyung are getting at is that using a single destination that a given game provides as well as being shackled by the fact that the game isn't designed as a troubleshooting tool (and thus doesn't support logging data to be examined later, etc), and it's really not helpful when it comes to identifying and pinpointing the problem.

So really, the best process is, notice bad performance in the game, check the game's ping indicators to lend credence to a network lag-related source, and then exit the game and undergo more thorough, and widely cast, troubleshooting techniques like command line tools and assessing performance against multiple sites with divergent routes, and checking against multiple points in the path.

Then, you can confidently diagnose the problem and solve it, and return to the game in question to confirm that the solution has affected the symptoms that were bothering you in the first place.

Granted, this is all academic now, since you're reporting that those symptoms appear to have alleviated, but it's worth pointing out for others and/or next time something like this comes up. You'll have a far easier time (and others will have much better advice) if you use some more precise testing methods before trying to ID the problem or asking for help IDing the problem.
Author:  Raltar [ Thu Jan 05, 2012 6:51 pm ]
Post subject: 
Please don't get me wrong, I really do appreciate everything. The issue has gone away for now and if it does come back, I will be sure to follow the instructions here so we can find out exactly what the problem was.

When I first noticed the lag issue in game, I went to google and searched to see if anyone else had similar problems, but found none that quite matched. So I pinged a few sites to see if it wasn't just a game thing and then I came and posted here. I realize I should have provided more information originally, but by the time there were posts here telling me what I should do, the problem had auto corrected.

Thanks for everything though. To all of you. I really appreciate the thought and responses.
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