I thought you were gonna be angry about somebody riding the Subway, not ordering a sandwich.
Sandwich customers are very often dicks, and I'm therefore less excited about this story as I wanted to be.
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| Arseholes and Subways https://gladerebooted.net/viewtopic.php?f=7&t=10293 |
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| Author: | Numbuk [ Mon Aug 12, 2013 3:58 pm ] |
| Post subject: | Arseholes and Subways |
Listen, you elitist, selfish old man: When you go to Subway and you tell the kid you want "everything on it" and he kindly asks "Did you also want Jalapenos?" thinking that maybe you truly didn't want "everything" on it; Don't reply "Did I say Jalapenos?! No!" in an angry, condescending, superior way. Oh, and please stop into hell on the way back and stay there. The world would be better off without you. |
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| Author: | Kaffis Mark V [ Mon Aug 12, 2013 4:02 pm ] |
| Post subject: | |
So, wait. He says "everything" and then doesn't want jalepenos, and when the kid asks to ensure he did mean to include jalepenos, he gets mad? Because the kid made the effort to get what he wanted made, not what he asked for to be made? What the ****. I can only assume he intended to pitch a fit about there being jalepenos on it and try to get it comped or something. That's the only reason I can possibly come up with for getting angry that your order was correct, despite your best efforts. |
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| Author: | Numbuk [ Mon Aug 12, 2013 4:18 pm ] |
| Post subject: | Re: Arseholes and Subways |
Exactly. The dude asked for "Everything on it." Quote unquote. And the kid was just going the extra service mile by making sure he also meant jalapenos. And the guy gets pissed and offended, like the kid should have been a mind reader and knew that the secret code for "everything on it" doesn't really mean "EVERYTHING on it." |
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| Author: | Lenas [ Mon Aug 12, 2013 4:28 pm ] |
| Post subject: | Re: Arseholes and Subways |
Just a cranky old man. He'll be dead soon. |
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| Author: | Corolinth [ Mon Aug 12, 2013 4:47 pm ] |
| Post subject: | |
Apparently not soon enough. |
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| Author: | Micheal [ Mon Aug 12, 2013 4:51 pm ] |
| Post subject: | |
I find the Subway sandwich routine polite, respectful, and mindful of the customer getting the options they really want on their sandwiches. Cranky old guys need to be taken in stride, but they are a good training tool for the kids to learn there are truly awful people in the world and learning how to deal with them. The kids in my local Subways, if they remember me at all, smile when they say Hi. I'm nice to them and I always throw something in the tip jar. The guy in the OP, he's the bad example a good supervisor uses to explain bad customers, and why you don't take them too seriously. |
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| Author: | Numbuk [ Mon Aug 12, 2013 4:57 pm ] |
| Post subject: | Re: Arseholes and Subways |
Folks remember good customers (I've worked in the food industry). Especially those that leave stuff in the tip jar (although I am opposed to one existing in places like Subway). |
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| Author: | Diamondeye [ Mon Aug 12, 2013 6:32 pm ] |
| Post subject: | Re: Arseholes and Subways |
For some reason, Subway seems to attract this type of crap. There's been at least twice I've been in the middle of ordering a sandwich and some soccer mom comes up, barges in front of me in line, and starts demanding something be fixed by the kid who should be asking me what stuff I want on the sandwich. The first time I just sort of ignored it, but the second time she started lecturing the kid on how he should be "more responsive" when a customer comes to the counter - that is, when they barge in front of other customers and interrupt the line. I interrupted her and told her it was my turn and she could go to the back of the line. She was so surprised that she just left. That is one thing I hate to see in restaurants is obnoxious customers getting special treatment while everyone else waits. I hate seeing that on restaurant shows too; the bosses or the host talking about how they should "accommodate a difficult customer." No. Don't. Throw their *** out and wait on the 7 other people they are holding up. |
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| Author: | Sam [ Mon Aug 12, 2013 7:08 pm ] |
| Post subject: | Re: Arseholes and Subways |
Hopefully they didn't skimp on the E. coli. |
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| Author: | Micheal [ Mon Aug 12, 2013 7:25 pm ] |
| Post subject: | |
The shared subset of cheap folk and mean folk is large. You will find them at places like Subway trying to get the most sandwich for the money made their own picky particular way. Even suggest that they weren't 100% clear in their order and they will snap your little head right off, and since they are the customer you can't complain about their behavior (to them) even one little bit. |
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| Author: | DFK! [ Mon Aug 12, 2013 7:39 pm ] |
| Post subject: | |
I thought you were gonna be angry about somebody riding the Subway, not ordering a sandwich. Sandwich customers are very often dicks, and I'm therefore less excited about this story as I wanted to be.
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| Author: | Arathain Kelvar [ Tue Aug 13, 2013 10:30 am ] |
| Post subject: | Re: Arseholes and Subways |
Diamondeye wrote: I hate seeing that on restaurant shows too; the bosses or the host talking about how they should "accommodate a difficult customer." No. Don't. Throw their *** out and wait on the 7 other people they are holding up. Well... yeah... but.... I've worked in a number of restaurants, and have seen the headaches associated with NOT accommodating a difficult customer. They are very good at making a scene, distracting your staff, taking up MORE time, etc by not accommodating them than by just giving them what they want and getting them out of the restaurant that way. No, it's not a good lesson, but in my experience, it's actually better for your other customers overall. As much as you may want to toss their *** out, it doesn't really work out well. |
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| Author: | Diamondeye [ Tue Aug 13, 2013 1:49 pm ] |
| Post subject: | Re: Arseholes and Subways |
Arathain Kelvar wrote: Diamondeye wrote: I hate seeing that on restaurant shows too; the bosses or the host talking about how they should "accommodate a difficult customer." No. Don't. Throw their *** out and wait on the 7 other people they are holding up. Well... yeah... but.... I've worked in a number of restaurants, and have seen the headaches associated with NOT accommodating a difficult customer. They are very good at making a scene, distracting your staff, taking up MORE time, etc by not accommodating them than by just giving them what they want and getting them out of the restaurant that way. No, it's not a good lesson, but in my experience, it's actually better for your other customers overall. As much as you may want to toss their *** out, it doesn't really work out well. There is that, but on the other hand if you offend a lot of other customers in the process, you might lose money overall. |
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| Author: | Rorinthas [ Tue Aug 13, 2013 5:39 pm ] |
| Post subject: | Re: Arseholes and Subways |
In my experience from both sides of the counter, most of the time a sincere smile and a "sorry about the wait" takes care of the customers behind the ones who need extra attention. |
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| Author: | Müs [ Tue Aug 13, 2013 6:35 pm ] |
| Post subject: | Re: Arseholes and Subways |
Rorinthas wrote: In my experience from both sides of the counter, most of the time a sincere smile and a "sorry about the wait" takes care of the customers behind the ones who need extra attention. I'll usually say "Don't worry about it, I'm not a tool." loud enough for the tool to overhear. 
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| Author: | Jasmy [ Wed Aug 14, 2013 1:03 am ] |
| Post subject: | Re: Arseholes and Subways |
Müs wrote: Rorinthas wrote: In my experience from both sides of the counter, most of the time a sincere smile and a "sorry about the wait" takes care of the customers behind the ones who need extra attention. I'll usually say "Don't worry about it, I'm not a tool." loud enough for the tool to overhear. Same here ! And a smile goes a long ways to help, as well. 
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