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 Post subject: Gah...
PostPosted: Mon Feb 01, 2010 4:07 pm 
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The Game Master.
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...When I purchase mounting rails, you should come with all necessary parts. Returning things because you can't put 4 screws into a package is annoying as ****. The store should not just replace the product, but give me gas money, which they then bill the manufacturer for.

Asshat stupidity.

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PostPosted: Mon Feb 01, 2010 4:47 pm 
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Wouldn't it be easier to just buy some screws instead of returning the product?


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PostPosted: Mon Feb 01, 2010 4:52 pm 
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The Game Master.
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They aren't "normal" screws. So while I could probably find replacements it would likely take a large amount of time and effort.

Also, that would require the expenditure of both gas and additional monies, instead I can just spend gas.

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PostPosted: Mon Feb 01, 2010 5:57 pm 
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You probably could have just spent a few minutes on the phone to the manufacturer's toll-free line, and there's a good chance they would have shipped you a replacement fasteners kit. Unless you absolutely had to have whatever it was today right now immediately instant gratification.

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PostPosted: Mon Feb 01, 2010 7:52 pm 
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I'm with DFK!. Asshats should put the screws in the bag.


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PostPosted: Mon Feb 01, 2010 8:13 pm 
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I got nothin.
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Midgen wrote:
I'm with DFK!. Asshats should put the screws in the bag.


Or it gets the hose again?

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PostPosted: Mon Feb 01, 2010 10:23 pm 
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shuyung wrote:
You probably could have just spent a few minutes on the phone to the manufacturer's toll-free line, and there's a good chance they would have shipped you a replacement fasteners kit. Unless you absolutely had to have whatever it was today right now immediately instant gratification.

If you really don't mind waiting, you could also just e-mail the company itself. I did this when I'd thought I'd lost my rails after a move. I e-mailed the customer service manager about buying a new set, and got a reply to just e-mail an invoice to them, and they'd replace them for free. After more a couple of months went by, I still hadn't received the rails, so I e-mailed again, and got the rails delivered to me USPS by the next week.

Months later, my apartment manager left a note on my door about having a package for me. Turned out it was the set of rails I hadn't received earlier, the doofuses had just gotten it lost in their office somehow.

When I moved into my house, I found my original set of rails while unpacking...

Hell, DFK!, if ya needed NZXT rails, ya coulda called me!

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PostPosted: Mon Feb 01, 2010 11:04 pm 
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Actually I've already exchanged them on my not-way home. I finally got my cheap-ass red dot installed, and now I'm happy.

I wasn't before though.

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