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| Gah... https://gladerebooted.net/viewtopic.php?f=7&t=1650 |
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| Author: | DFK! [ Mon Feb 01, 2010 4:07 pm ] |
| Post subject: | Gah... |
...When I purchase mounting rails, you should come with all necessary parts. Returning things because you can't put 4 screws into a package is annoying as ****. The store should not just replace the product, but give me gas money, which they then bill the manufacturer for. Asshat stupidity. |
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| Author: | Lenas [ Mon Feb 01, 2010 4:47 pm ] |
| Post subject: | |
Wouldn't it be easier to just buy some screws instead of returning the product? |
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| Author: | DFK! [ Mon Feb 01, 2010 4:52 pm ] |
| Post subject: | |
They aren't "normal" screws. So while I could probably find replacements it would likely take a large amount of time and effort. Also, that would require the expenditure of both gas and additional monies, instead I can just spend gas. |
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| Author: | shuyung [ Mon Feb 01, 2010 5:57 pm ] |
| Post subject: | |
You probably could have just spent a few minutes on the phone to the manufacturer's toll-free line, and there's a good chance they would have shipped you a replacement fasteners kit. Unless you absolutely had to have whatever it was today right now immediately instant gratification. |
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| Author: | Midgen [ Mon Feb 01, 2010 7:52 pm ] |
| Post subject: | |
I'm with DFK!. Asshats should put the screws in the bag. |
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| Author: | Müs [ Mon Feb 01, 2010 8:13 pm ] |
| Post subject: | Re: |
Midgen wrote: I'm with DFK!. Asshats should put the screws in the bag. Or it gets the hose again? |
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| Author: | Colphax [ Mon Feb 01, 2010 10:23 pm ] |
| Post subject: | Re: |
shuyung wrote: You probably could have just spent a few minutes on the phone to the manufacturer's toll-free line, and there's a good chance they would have shipped you a replacement fasteners kit. Unless you absolutely had to have whatever it was today right now immediately instant gratification. If you really don't mind waiting, you could also just e-mail the company itself. I did this when I'd thought I'd lost my rails after a move. I e-mailed the customer service manager about buying a new set, and got a reply to just e-mail an invoice to them, and they'd replace them for free. After more a couple of months went by, I still hadn't received the rails, so I e-mailed again, and got the rails delivered to me USPS by the next week. Months later, my apartment manager left a note on my door about having a package for me. Turned out it was the set of rails I hadn't received earlier, the doofuses had just gotten it lost in their office somehow. When I moved into my house, I found my original set of rails while unpacking... Hell, DFK!, if ya needed NZXT rails, ya coulda called me! |
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| Author: | DFK! [ Mon Feb 01, 2010 11:04 pm ] |
| Post subject: | |
Actually I've already exchanged them on my not-way home. I finally got my cheap-ass red dot installed, and now I'm happy. I wasn't before though. |
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