Gah. I've banked with Wachovia for about three years now, and last year the rumblings began that they'd been purchased by Wells Fargo. Well, the bells finally tolled for Wachovia in Tennessee and Alabama, and last Monday was the assimilation of Wachovia by Wells Fargo.
I was told that I was going to be receiving a new debit card (Dammit! Now I have to memorize a new number, and change all of my copious Amazon pre-orders...), but that the rest of transition would be seamless (my account number would stay the same, the transactions would all carry over, etc.).
The transactions did carry over fine, but Phe and I didn't receive our new debit cards before the transition. I called a week before and was told that "they just got mixed up in the mail," that the letters I received saying that I should have already received my cards must have just gotten to us before the cards did. I live and die by my debit card, so last Monday, still having received exactly zero new debit cards, I had to go and spend an hour in the bank (visiting the bank in person always makes me feel so déclassé) getting a temporary debit card, and re-ordering a new official card. And I couldn't even get one for Phe, because she wasn't with me.
So, still having not received any debit cards, and with Phe returning to Alabama today for this week to take care of cleaning and prepping the house for sale, we needed another debit card for her. So last Friday, I again went and sat in the bank for an hour, this time with her, and we got her a temp card and ordered her a new official one.
Had a wasted two hours in the bank been the extent of my issues, it would have been annoying, but not terrible. But the kicker was that Friday was payday. My boss, who's in Florida, went to deposit my paycheck. Unfortunately, as we found the hard way, the Floridian branches of Wachovia and Wells Fargo have not yet made the transition. My boss hit three different branches, driving all over town, each of them telling him that my account had been canceled. I finally called WF and found out that because of the transition in Tennessee (but not in Florida), the Florida branches of Wachovia saw my account as a Wells Fargo account, and there are no Wells Fargos within a ninety-mile radius of Boca Raton. He eventually had to wire it into my account, a process for which they gladly charged a fee to both him (the sender) and me (the recipient).
Gah!
