The Glade 4.0

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PostPosted: Fri May 27, 2011 9:21 pm 
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Grrr... Eat your oatmeal!!
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Joined: Wed Sep 02, 2009 11:07 pm
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Over the past couple of days I have had interactions with a more demanding customer as well as a high demand from the VP of Engineering from my new employer.

Situation:

I gave the VP my cellular number: less than 15 minutes later he called me, needed me to go back into the office and work with a customer who he had on the phone.

Today I have spent the last 3.5 hours working with this customer on a different issue (which is legitimately not within my companies ability to fix), we knew this was not my problem 2.5 hours ago... but I am still helping him anyway.

I will also continue to help him, and to do whatever this new VP needs (within reason) for one reason...

When I have helped each of them, they thanked me and told me that they appreciate my help.

This is a really awesome thing to hear from a customer, and from a boss.

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Darksiege
Traveller, Calé, Whisperer
Lead me not into temptation; for I know a shortcut


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PostPosted: Fri May 27, 2011 10:44 pm 
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Bull Moose
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Joined: Wed Sep 02, 2009 7:36 pm
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Location: Last Western Stop of the Pony Express
Yes it is, good for you for following through.

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The U. S. Constitution doesn't guarantee happiness, only the pursuit of it. You have to catch up with it yourself. B. Franklin

"A mind needs books like a sword needs a whetstone." -- Tyrion Lannister, A Game of Thrones


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