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| Demanding customers and demanding bosses... (mini Rave) https://gladerebooted.net/viewtopic.php?f=7&t=6384 |
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| Author: | darksiege [ Fri May 27, 2011 9:21 pm ] |
| Post subject: | Demanding customers and demanding bosses... (mini Rave) |
Over the past couple of days I have had interactions with a more demanding customer as well as a high demand from the VP of Engineering from my new employer. Situation: I gave the VP my cellular number: less than 15 minutes later he called me, needed me to go back into the office and work with a customer who he had on the phone. Today I have spent the last 3.5 hours working with this customer on a different issue (which is legitimately not within my companies ability to fix), we knew this was not my problem 2.5 hours ago... but I am still helping him anyway. I will also continue to help him, and to do whatever this new VP needs (within reason) for one reason... When I have helped each of them, they thanked me and told me that they appreciate my help. This is a really awesome thing to hear from a customer, and from a boss. |
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| Author: | Micheal [ Fri May 27, 2011 10:44 pm ] |
| Post subject: | |
Yes it is, good for you for following through. |
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