Honestly, I liked the moderation approach that was initially attempted on this iteration (a year ago, or whatever). A team of moderators does work best. I think there were a few members of the team who were not interested in acting appropriately as moderators, however, and I think the team was, as a whole, too lenient, and I won't bother publicly speculating on why.
Temporary bans are fine. They should be short, given out fairly and consistently (perhaps even aggressively, in comparison to our moderative history here), and should lead to more permanent solutions for repeat offenses. The temporary bans show the willingness to act and maintain order, and the permanent bans they can lead to, if the community has the faith that they'll be followed through on, serve as either a deterrent or final (if regrettable; it's not like we're growing as a community at a rate where permabans are to be shrugged off) solution.
That said, I, of all people, realize that moderation is hard. We've all accumulated a lot of years' worth of baggage with regards to other members, and it takes a lot of maturity to resist the urge to not step aside or ask for a second opinion on a decision that involves unpacking those bags. That's why it's important to have a team, both to spread the work and to ensure that, if we're not necessarily absolutely impartial, at least the biases will be spread around the bell curve some. Obviously, there's a limit where the number of moderators becomes too cumbersome to make decisions or reach agreement, but I don't think we've ever pushed that line, so I mention it more out of a sense of completion than anything else.
What we had originally was working, though. I think it was just a little to permissive, and so the community stopped bothering to report things, as too many of the reports we made went uncommented on, even if the comment was "this doesn't appear to warrant action" or "we're looking into it."
I think Dash's tantrum back in February hasn't improved Hellfire in the least, and Heckfire is so sparsely used as to not be really relevant in any way. I'd like to see a return to the active team approach rather than the limp, generally indecisive and "fend for yourselves and 'self-moderate'" message we've currently been sent. Self moderation is a pipe dream in a community as diverse as this one when it is essentially isolated from the rest of our lives via anonymity and obscurity. When there are no consequences beyond this community, and all our significant needs can be met outside this community, shaming doesn't work.
_________________ "Aaaah! Emotions are weird!" - Amdee "... Mirrorshades prevent the forces of normalcy from realizing that one is crazed and possibly dangerous. They are the symbol of the sun-staring visionary, the biker, the rocker, the policeman, and similar outlaws." - Bruce Sterling, preface to Mirrorshades
Last edited by Kaffis Mark V on Mon Aug 16, 2010 3:47 pm, edited 1 time in total.
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