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 Post subject: Process
PostPosted: Mon Nov 08, 2010 3:04 pm 
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I am on the phone, on hold, waiting for a person to give me access to a program. I need access to this program so that I can submit a request to a second person to give me access to a form. Once I get access to the form, I can submit the form as a request for a third person to manually move a file from one location to another.

I could do this in about twenty seconds on my own, if another program somewhere down the line would accept a 21MB file. But of course, it's arbitrarily capped at 20MB. I should see what the process is to get that changed...

:|

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PostPosted: Mon Nov 08, 2010 3:10 pm 
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I believe that you have to file a TPS Report first. Just be sure to put a cover letter on it.


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PostPosted: Mon Nov 08, 2010 3:10 pm 
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I feel your pain.

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PostPosted: Mon Nov 08, 2010 3:58 pm 
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compress and split the file

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PostPosted: Mon Nov 08, 2010 4:01 pm 
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Taskiss wrote:
compress and split the file


I would, but the scripting in the app moves it and then does an import into some proprietary software. I don't have access to modify the script to put a step in to recombine the file.

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PostPosted: Tue Nov 09, 2010 9:49 am 
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This sounds like the things I have to tell people they have to do all the time.

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PostPosted: Tue Nov 09, 2010 9:50 am 
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Of course you have to understand it was likely another way until too many idiots couldn't move a file correctly.

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PostPosted: Tue Nov 09, 2010 10:31 am 
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Maybe the app has some sort of bypass option?


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