The Glade 4.0

We don't have anybody here that's not busy enough with their day-to-duties that they could take on such a project.

Bullshit.

No one is that busy at any company for any prolonged period of time. In fact didn't you yourself just got a new little side project that isn't in your usual job description?

What Vindi is describing (and what you are doing on that side project) is called going above and beyond and it's the sign of a top quality employee.

There is always a queue for help. There is always legitimate work to do. Free time doesn't exist. Every person asking something stupid is impacting people with legitimate problems.

Wwen... dude, do you not remember the conversation that occurred when Squirrel Girl came to the board?

In a thread about how doctors are really not as hard up as they let on: SG came into the thread and gave experience she had first hand gone through and was told that her experience on the subject did not matter?

Welcome to the Glade man.... I thought you knew this place.

Do ever want to just grab someone and say...WTF is wrong with you?

I've witnessed senior IT guys get shown the door because they wouldn't address an issue with a traders inability to make a program function as he wished.

Trader: Could you come down and take a look at my computer, I can't get this ticket to process correctly.
IT Guy: I don't have time right now, I'm re-writing this code for Phil (the CEO).

1 minute passes

VP of Operations: I don't care if you're in the middle of something or not come down and fix the problem. You're support, so support.
IT Guy: I didn't work this hard to get where I am to reboot someone's machine. I'm a programmer now, call Jerry that's his job.
VP of Operations: I'll tell Phil that you're no able to re-write that program as you no longer work here. Transfer me to someone who wants to keep their job.

I jumped on the trading desk and fixed the issue before the conversation was over, and got a $5000 check that afternoon for my efforts.

As for "podunk back-asswords town", this was in San Francisco, and "medium or small company that never got their *** out of the mid 90's", this was in 2003 at a securities firm with billions under management and offices in London, New York, Bermuda, Boca Raton and San Francisco.

We have folks around that are very poor with computers, but have been around for ever in the industry, know everyone, and can pull in contracts like they're bribing people.

These people make bank (rightfully so) and I'm not going to send them off to training.

If they want training, they'll ask for it. And they'll get it. If they want someone to help them with something, they'll get that too.

Facism is not a school of thought, it is a racial slur.

And in companies today these people would get a special dick-sucking number to call to people whose job it was to serve their every need. You guys have your **** all **** up. You're spending far more on support than you need because of your all **** upedness. Its awesome that you feel that model is superior - I'll invest in your competitors.

Ara you need someone to start a project to create the support infrastructure and processes you guys obviously desperately need at your company? I bet you don't even have any way to track the wasted money your company is hemorrhaging. Do you have a CIO, is the CIO really a SVP under some other member of the board? Does your company view support only as a cost?

Seriously - living in the 90's. It's cure in a sad kind of way. Guess you like being out competed.

Facism is not a school of thought, it is a racial slur.

Facism is not a school of thought, it is a racial slur.

It means I know who your employer happens to be.

PM me and I'll tell you if you're right.

Facism is not a school of thought, it is a racial slur.

That was more me telling you that you included too much information you shouldn't have in a post.

Facism is not a school of thought, it is a racial slur.

Interesting you say this. The recession NAILED our industry, and put several similar companies out of business. We added employees and increased profits, except for the first quarter of 2008, where we tanked. We almost made our annual plan by the end of the year, though (still very profitable).

So... yeah - tell me again how we're being out competed?

Edited.

You have a systematic failure in your company - its likely your competition does not. You may have other advantages comparatively with your competitors but that does not negate your systematic failure.

So can you tell about that CIO of yours?