I put a high value on service locally too... Unfortunately, for almost everything, "good" service has gone the way of the dodo...
I was in need of a 200K resistor and a 680pF capacitor for a guitar project I was working on, and decided to try the radio shack in the strip mall across the street.
What a disaster.
When I went in, the shop was empty, except a couple of teen-aged employees who were blasting music and goofing off with the RC Cars. They didn't bother to turn the music down when I came in.
One of them finally noticed me and asked if he could help...
I told him what I wanted, and he just stared at me like I had an arm growing out of my forehead.
I ended up foraging through the bin and found the resistor, but no luck with the capacitor.
When I got home, just for giggles, I went to radioshacks website, and sure enough, I could have saved a lot of time and frustration by doing that beforehand. The website told me the resistor was avaiable 'In Store' at my neighborhood store, but the capacitor was only available online, or 'ship to store'.
The parts, all told, added up to about $4 or so. So I went looking around online, and found the exact items I needed, assembled in a kit sort of thing, for $2.59.
http://www.acmeguitarworks.com/Volume-K ... s-P87.aspxI needed a Callaham bridge for the same project anyway, so I just ordered them from there.
Radio Shack used to be a cool place you could go for stuff like this. I used to go in just to browse the bits and pieces pondering stuff I could do with them. Now, it's just a bunch of junk. And very highly over priced junk. I had stopped shopping there at all for a long time, when every time I tried to make a purchase, they asked me for my zip code, phone number, etc... I got tired of the hassle, and since 99% of the stuff they sell there is cheaper just about anywhere else, I just stopped going.
For most things I buy, the brick and mortar ship has already sailed. As most of you know, Guitar Building/Lutherie is a hobby of mine, and there is almost nothing 'guitar' related that I would buy locally rather than online. Nothing... Not strings, or picks, or fake books.. nothing...
Guitar Center has put all of the cool Mom and Pop music/guitar stores out of business, and I hate Guitar Center more than I hate Walmart (and that's a LOT).
About the only thing I can think of that I buy locally any more are perishables and some groceries, and home improvement/gardening type things.
Just about everything else comes by way of UPS and Fedex....