Serienya wrote:
-- Lean, Six Sigma --
I added a comma here, you should, too, in the future. "Lean" is a series of management philosophies relating to non-production workflows and personnel. It's how you get process improvement through your human systems in this day and age. "Six Sigma" is for your production lines: how to eliminate, reduce, or otherwise marginalize the defect portion of your production. "Lean" exists because idiots spent 20 years trying to achieve in management what "Six Sigma" did for actual goods production. But, this argument is neither new nor old; it's almost persistent.
Aizle:
The simple example is this: mixing raw chemicals in one specific order produces a useful end product chemical. Mixing them in a different order produces a catastrophic explosion. You cannot change the process. The vast majority of middle-management and non-production support jobs don't give two-shits about process control or process oriented workflows. They don't have to: all that matters is the work gets done well and on-time. If we're talking process for these jobs, then we start using things like Kaizen and TPS and Lean and any number of various management and work-management/efficiency/effectiveness paradigms that are little more than corporate or institutional culture shaping practices. For most jobs, process refinement can be reduced to three basic things:
1. Reduce waste
2. Eliminate redundant work while maintaining parallel verification
3. Eliminate extra people
Most jobs require less work than employees have paid time in a day. Process matters on a production line, and the lazy people you're talking about get people killed in those situations.
Of course, this kind of ties into the education part, too: I paid the ASQ quite a good bit of money in membership fees and testing/certification fees over the years. In all honesty, I cannot say as I attended any classes or receive direct and specific instruction when pursuing my four (4) ASQ certifications (including a Lean, Six Sigma Grandmaster Black Belt -- this says I can certify other SSBBs). I certainly had a whole bunch of material to learn, skills to demonstrate, and work to document/verify. And I failed one of those certifications once. I didn't think it was the certifying agency's fault.
_________________
Corolinth wrote:
Facism is not a school of thought, it is a racial slur.